Answers to the questions we are asked most about our St Francis Bay canal cruises. Can’t find what you need? WhatsApp us on +27 66 247 1332.
Where do the canal cruises depart from?
From the Small Boat Harbour, La Digue Place, St Francis Bay. Please be at the boat 10 minutes before departure.
Is there parking?
Yes, there is parking at the Small Boat Harbour.
When do the cruises run?
Cruises depart every hour on the hour. Off-peak, the first cruise is at 10:00 and the last at 16:00 or 17:00, depending on sunset, as we do not cruise after sunset. In December, cruises run from 08:00 to 18:00.
How long is a canal cruise?
Between 45 minutes and 1 hour.
How much does a canal cruise cost?
Adults R250 per person, children under 12 R120 per person, and children under 3 cruise free.
How do I book?
Book on WhatsApp or call us on +27 66 247 1332. Walk-ons are welcome, subject to availability. Advance bookings are confirmed with a 50% deposit; please send proof of payment via WhatsApp.
How can I pay?
Cash, card or EFT.
Can we bring food and drinks?
Yes, you are welcome to bring your own refreshments.
Is the cruise suitable for children?
Yes, the cruise is suitable and fun for all ages. Children under 12 must be accompanied by a guardian.
What happens if the weather is bad?
If we cancel because of unsafe weather or water conditions, you can choose a full refund or a new date or time. Ordinary cold, rain, heat or wind that does not make the cruise unsafe does not qualify for a refund, but we will move your booking, subject to availability.
What is your cancellation policy?
Cancellations 14 or more days before: 100% refund. 7 to 13 days before: 50% refund. Less than 7 days before, no-shows and late arrivals: no refund.
Is there anything we should not bring?
No high heels, except for photo shoots, and no boom boxes. Our cruises pass through a residential area, so please keep noise down and respect residents’ privacy.
What will we see on the cruise?
You cruise the waterways of the St Francis Bay canals, the first marina built in South Africa, aboard our pontoon-style river barges Topsy and Ros-kee. Our guide shares stories and facts about the canals, their history and the ecosystem they support.
Read our full booking terms and conditions.